We would love to hear from you. Tell us what happened, and our team will point you in the right direction.
Product feedback, technical questions, and bug reports are all welcome.
novarealm.feedback@outlook.comOur support team usually responds within:
1–2 business days
These are the questions we hear most often from players.
Open your profile in the App, go to Settings, and choose “Reset Local Profile.” This permanently removes all locally stored data and cannot be undone.
No. In Version 1.0, your progress and preferences stay on your device. We will provide notice before future online features change how data is handled.
Email our team with the device model, iOS version, and a short description. Screenshots are helpful when available.
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